金螳螂陶金平：打破部门壁垒，从对立到相向而行的行业觉醒原创

2025年11月18日，在苏州举办的“未来栖居”主题活动上，金螳螂陶金平发表了关于高端定制的主题分享。 如何打破壁垒，实现真正的协同共创？在当下的家居装饰与设计领域，“部门墙”或说“信息高墙”已成为影响项目落地效果与客户体验的隐形障碍。

AIn today’s home decoration and interior design industry, “departmental walls” and information barriers increasingly hinder project execution and customer experience. Jin Ping of Gold Mantis reflects on this challenge and calls for industry-wide collaboration to break down silos and enable true co-creation.

在许多项目推进过程中，所谓“部门墙”往往首先源于供应商端。

出于销售便利、批量化生产或简化落地流程的考虑，导致传递到设计师手中的常常是经过筛选甚至“阉割”后的产品信息。

In many projects, departmental walls originate on the supplier side, where information shared with designers is often filtered for sales efficiency, mass production, or simplified execution, leading to incomplete product understanding.

设计师在这样的模式下，往往成为被动接受信息的“被教育者”，难以全面把握材料、工艺与可实现性的真实情况。这种单向、封闭的信息传递方式，不仅限制了设计创意的发展，也最终影响了项目的完成质量。

推倒这堵墙，需要的不只是某一方的努力，而是供应商与设计团队的双向奔赴。

Under this model, designers become passive recipients of limited information, restricting their understanding of materials, craftsmanship, and feasibility. This one-way flow constrains creativity and undermines project quality, making mutual engagement between suppliers and design teams essential.

在项目落地阶段，我们常听到这样的说法：“产品是完美的，问题出在落地环节。”现场硬装团队、供应商、设计方之间责任互相推诿，成为部门墙在施工阶段的直观体现。

During project execution, responsibility is often shifted among construction teams, suppliers, and designers, making departmental walls especially evident on site.

在高定家居领域，木作与软装被视为“家的灵魂”，若各方仍固守本位、遇事即向外推责，最终损害的是整体交付效果与业主信任。打破这堵墙，需要团队提升站位格局，建立清晰且共担的责任机制，从“谁的问题”转向“我们一起解决”。

In high-end custom homes, where woodworking and soft furnishings define the soul of the space, shifting blame erodes delivery quality and client trust. Breaking this wall requires shared accountability and a shift from assigning fault to solving problems together.

多年来，家装行业一定程度上沿袭了房地产高速发展时期的粗放模式——重速度、轻体验，沉浸于自我叙事，却忽略了业主对美好生活的真实向往。

For years, the home decoration industry has prioritized speed over experience, often overlooking homeowners’ real aspirations for a better quality of life.

软装不仅是空间的装饰，更是生活方式的载体与情感的延伸。若能以引领生活美学、倡导生活方式的视角重新定位，软装板块将释放出巨大的发展潜能。这要求我们从关注“物”的堆砌，转向关注“人”的体验，从单向输出转为与业主同频共情。

Soft furnishings go beyond decoration, expressing lifestyle and emotion. Unlocking their full potential requires shifting from object accumulation to human experience, and from one-way delivery to empathetic engagement with homeowners.

解决部门墙问题，关键在于建立双向理解的通道。设计师需要深入材料工艺、施工流程乃至工厂生产逻辑，这已成为众多优秀设计师的必修课。同样，也期待供应商团队能主动走近设计思维，理解家居美学、居住逻辑与用户体验背后的考量。

Breaking departmental walls starts with mutual understanding. Designers must engage more deeply with materials and production, while suppliers need to better understand design thinking, aesthetics, and user experience.

唯有当设计师的创意与供应商的优质产品真正融合，当信息透明流通、责任共同承担、理念彼此认同，我们才能跨越部门与专业的界限，为业主打造出真正契合其生活理想的家。

Only through transparent information, shared responsibility, and aligned values can design and products truly integrate to create homes that reflect homeowners’ ideal lifestyles.